I wanted to bank with Ally, but when I signed up last year, they ok’d everything and said to watch for a packet in the mail with instructions and banking info (account number, login, etc. ). I never got anything. Called customer service and they said they couldn’t help me without an account number. I explained the situation and they said just to wait. Then, when I still got nothing and couldn’t make a deposit, they emailed me and said they closed the account I now have a savings account with Discover and they have a great interest rate. A lot easier that Ally.