Question

I discovered a bug with the Floodlight Cam Wired and Light Schedule. If I set my lights to turn off at 12:00 AM or any point in the AM after 12:00 AM, the lights never turn on even if the start time has past. But if I set the off time to 11:59 PM or earlier the schedule works fine. Can anyone else tell me if they have the same problem?  

Answer 1

Reported this problem to Ring last summer. Eventually after two follow up emails they said not to set the minute values for turn lights on and turn lights off to 00, 15, 30 or 45. Example: Turn lights on at 8:00 PM will not turn the lights on but setting it to 8:01 PM worked. Same for turn lights off time. This problem was not always there meaning it use to work for any given time but something changed along the way. I’m sure we will have lots of people who say it works fine.