Question

Folks, so I’m confused.  Today I picked up Ring alarm, for everything setup, but no where I see where I can set the settings to enable/disable motion capture for the indoor and stick up cams (which I have) based on the alarm state.Folks, so I’m confused. Today I picked up Ring alarm, for everything setup, but no where I see where I can set the settings to enable/disable motion capture for the indoor and stick up cams (which I have) based on the alarm state. I didn’t even see anywhere where I can add the cams as trigger devices to the alarm. The motion, dood sensors can be added as trigger devices, but not cameras? What the. What am i missing here folks? I was under the impression that alarm allows you to do control the camera state and use them as triggers?  

Answer 1

It's called modes, it will show up in the new features section of the app and the device menu

Comments

@dawnedawson761 I don’t have these “mode” settings.  

---

Log out of the app and log back in. That's how I got it. It is also a slow rollout

---

@dawnedawson761 tried they didn’t worked unfortunately. see I was under the impression that you only have to wait for it, if you don’t have the alarm, but with alarm you get that feature right away.  

---

I had the alarm for over a year. It's slowly been rolling out

---

Your cameras may also need a firmware update

---

@dawnedawson761 it’s disappointing. also how do you update the firmware? Ring doesn’t take care of that OTA, through the app?  

---

Ring does an OTA, go to device health. If the firmware has a number it's out of date and the OTA should be coming soon.  

---

The modes feature wasn't around at launch. It's a new feature

---

@dawnedawson761 I got ya. looks like I was assuming wrong.  

Answer 2

That's a negative ghost Rider. Your security cameras motion sensors cannot trigger your alarm. You would have waaaay to many false alarms . You can however, turn off recording for certain cameras while your house is disarmed. Say for example, a indoor camera, while disarmed, camera does not record/notify indoors. When armed it will record and notify.  

Comments

@hilel that’s fine. but I don’t have that option either.  

Answer 3

I'm running app version 3. 22. 1 I still haven't received my "modes" update. Could just be a slow roll out still.  

Comments

@hilel I’m on 3. 22. 4 and no modes. Now I thought I was supposed to get them right away with the alarm

Answer 4

I’m in 5. 22. 4 and have modes. You’ll get updated at some point.  

Answer 5

So to be clear, I do have modes now. They’ve showed under the overall settings, after I added the alarm, but they don’t have any settings for the cams. And I don’t have modes option under the individual cameras as shown in the picture posted by @dawnedawson761.  

Comments

@georg just gotta wait for the update brother. I'm in the same boat. Waiting.  

---

@hilel yeah. see I was under the impression that you only have to wait for it, if you don’t have the alarm, but with alarm you get that feature right away. I guess I was wrong.