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Thoughts? .
Thoughts? .
+8
votes
asked
Mar 2, 2020
by
sambar
(
1.3k
points)
Thoughts? .Thoughts? . My daughter got a Ring Video Doorbell Pro. Noticed the sound on the phone nor doorbell is very legible. The video is fine. Is it . 1-The Android phone Ring App? 2- The Wi-Fi? 3-The Internet? 4-The Ring Video Doorbell? 5-Other?
doorbell
video
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3
Answers
+5
votes
answered
Mar 2, 2020
by
sakai
(
3.9k
points)
Best answer
Yes like going to a drive though
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+1
vote
answered
Mar 2, 2020
by
excurvature
(
2k
points)
Is the doorbell transformer the correct voltage ?
commented
Mar 2, 2020
by
sambar
(
1.3k
points)
@
excurvature
16v
commented
Mar 2, 2020
by
excurvature
(
2k
points)
@
sambar
check your connections on the doorbell maybe something isn’t tight. Did you try doing a reset on the doorbell ? Sometimes that will correct issues.
commented
Mar 2, 2020
by
sambar
(
1.3k
points)
@
excurvature
Yeah, reset a couple of times. Weird thing is, Video is fine. I would think video would require more than audio. ♂️
commented
Mar 2, 2020
by
excurvature
(
2k
points)
@
sambar
contact ring they are really good at replacements.
commented
Mar 2, 2020
by
sambar
(
1.3k
points)
@
excurvature
May have to do that if nothing else pans out.
commented
Mar 2, 2020
by
excurvature
(
2k
points)
@
sambar
sounds like it’s defective
commented
Mar 2, 2020
by
excurvature
(
2k
points)
They pay for shipping for the replacement and the return of the bad item
commented
Mar 2, 2020
by
sambar
(
1.3k
points)
@
excurvature
Thats excellent!
commented
Mar 2, 2020
by
excurvature
(
2k
points)
@
sambar
i just had a chime pro replaced with no issues
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+1
vote
answered
Mar 3, 2020
by
commie
(
6.3k
points)
Does she have a Galaxy S10+?
commented
Mar 3, 2020
by
sambar
(
1.3k
points)
@
commie
They have S9’s
commented
Mar 3, 2020
by
commie
(
6.3k
points)
@
sambar
ok, I had the same issue with my S10+ but I'm good now with the Note 10+. I used my tablet when I had my S10+ and had no issues. Try using a different phone or PC app to see if you have the same issue on a different device.
commented
Mar 3, 2020
by
sambar
(
1.3k
points)
@
commie
Thanks we will try that! Funny that the phone matters.
commented
Mar 3, 2020
by
commie
(
6.3k
points)
@
sambar
yeah, it did in my case.
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