Question

Is ring support gone?  Was awesome in April and now nothing.Is ring support gone? Was awesome in April and now nothing. Can’t even msg them keeps wanting to go to Community support. I am trying to order open window sensors and the website keeps crashing when I want to checkout my cart

Answer 1

I would call them, it’s way faster.  

Comments

@erminois trying I get to this screen and click on it for the number and it goes black and pops up the same screen that I was just on. I live in Canada

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@trait sorry idk then. I’m in the US. I tried chat once, worked. Then tried a different day, same time, it wasn’t possible. So I called and it worked. They do have a Facebook page if you’d like to try.  

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@erminois here’s what it says when I click on support instead of contact.  

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@trait I would leave the website and just google their Canada number if they have one.  

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@erminois I just facebook messaged them. Maybe they will give me a deal for the trouble lol.  

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@trait I doubt it because I once dropped $800 and they tried sending my products to a different address and I had to call them to change it, but they gave me a hard time  

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@erminois I got a responds from ring and told me to try a computer and not my phone just tried and did the same thing

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@erminois got it all worked out just got off the computer they found out the Canadian part of the ring. com was messed up and had me change it from Canada to US to complete purchase and they will be looking to it

Answer 2

*** Update: got it all worked out just got off the computer they found out the Canadian part of the ring. com was messed up and had me change it from Canada to US to complete purchase and they will be looking to it