I have done the following. Set my router to 2. 4ghz only, rebooted Uninstalled the app, rebooted phone, reinstalled Base is within 6 feet of the router, full signal and currently plugged in under my desk with no other lights to interfere. Triple checked credentials are correct Set screen to manual max brightness Unplugged the base after each attempt The connection light remains steady blinking orange, it never changes. accordong to the electric imp website this means its never received any credentials It also says in the manual that the connection light only flashes for 60s once rebooted, but mine stays blinking indefinitely. Bloody thing.