Question

I have 5 Arlo Pro and Arlo Pro 2 cameras. All of a sudden in the last month or so, they will quit charging. Chargers that have worked for months quit working. What is going on?  

Answer 1

Need new rechargeable batteries or need a new charger? Everything breaks in time.  

Comments

These are the square batteries. I’ve tried multiple chargers.  

---

@disposed46205 I would try new batteries?  

Answer 2

Do you get an error message?  

Comments

No, it just won’t charge.  

---

@disposed46205 does the hollow battery with lightning bolt symbol appear on the app to say it's connected to power?  

---

You've got 5 cameras. How many chargers and how many charging cables do you have?  

---

5 chargers and 5 cables.  

---

@disposed46205 and none of them work or show any signs of doing anything all at the same time?  

---

Correct, and on several cameras.  

---

@disposed46205 very strange. All are genuine Arlo chargers and cables and not third party ones?  

---

Some are these:

---

@disposed46205 ah. Try a genuine charger and charging cable. A lot of people have had problems with third party chargers. You may have damaged your cameras or batteries and voided your warranties. Check the charging ports for water damage or corrosion