Question

We have arlo ultra cameras and base station purchased as a set brand new in store and are having issues. They are located around our new (old/70’s built) house over an hour away which we won’t be moving into until renovations/extension have started then finished. Issues arise when we aren’t there to see what’s happening on site at the time. Once every couple of weeks the base station goes offline. We don’t know if 1. the power to the house is dropping out or 2. if there is an electrical issue with the house or 3. The internet is dropping out (internet provider has told us we can only get a maximum of 37. 3 download speed instead of 50 as per our plan/using providers modem they sent us when we signed up) OR 4. The problem lies with the base station itself. Any advice please?  

Answer 1

Not enough speed. Take them back and get the Arlo pro 3

Comments

@towhead349 take them back and say they do not work as you intended them to.  

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I have the same problem.  

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@towhead349 25 down 10 up

Answer 2

What would be the minimum speed requirements for the Ultra then?  

Answer 3

Is my speed good?  

Comments

No lol from Texas

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@towhead349 that’s pretty bad

Answer 4

How much do you want for them bec? I have the Arlo pro 2 with 4 cameras and wanted to upgrade to the ultra.  

Answer 5

Mine are 2 months old

Answer 6

If you are not in home network, no need 4k ON. turn OFF 4k and try if that’s works. i had ULTRA, same problem. Won’t stay connected.  

Answer 7

No internet issues it’s ARLO ULTRA