Question

Does anyone have WOW for internet? I see their prices seem good but is the internet fast and reliable? We have Xfinity right now and it's okay but our bill is about to double in a few months when our introduction promo rate expires.  

Answer 1

I had WOW for years. 9 to be exact. I really liked them as a company and their internet was totally fine. Truly rarely an outage. Always got someone on the line if I had to call. Always willing to give me a deal if my bill got too high. My husband wanted xfinity which I feel is like doing business with satan.  I hate them. however, they do have a great on demand and live streaming which you will not find on WOW. So it really depends on what bells and whistles you want.  

Comments

Thanks! Super helpful. We don't use cable but we do want our internet to be fast and reliable because we stream all of our TV.  

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@signesignet - I never had an issue with their internet. Good luck

Answer 2

If anyone in your household is a student you can get the 20$ a month Xfinity internet deal for 1 year.  

Comments

Thanks, that's a good tip but we don't have any students.  

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@gemagemara does that apply for everyone. I have Xfinity and i have 3 students and they never told us about that

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@comprehensive i have discovered on my own as well. You have to go online , check Xfinity students and you need to add the name of the school they go to and they will switch it for you. You can also call Xfinity. Is very helpful.  

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@comprehensive you also get Amazon prime for free 6 months as a student

Answer 3

Ive been using wow for several years. No issues. I bumped up too 100 mps. We running several devices not much lag. I did buy my own modem and router.  

Comments

We have 200 mps with Xfinity so i was planning on doing the same with WOW. Glad to hear it works well - thanks!  

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@signesignet your welcome

Answer 4

I have WOW as well. Get your own router and modem.  

Answer 5

Wow. from what I hear is not real dependable! I’m with x. finity. dependable and helpful!  

Answer 6

I had WOW for a few years and never had an issue.  

Answer 7

We just switched to WOW from Comcast a few months back and its saved us $100 a month. The internet has never been faster or more reliable. I work from home a few times a week so it's extremely important for me to have reliable service. Hope this helps!  

Answer 8

We have had WOW since we moved here 3 years or so ago and it’s been fine for us! I think we have 100 MPs and we do a lot of streaming and working from home (now especially! ) and don’t have issues. We switched from Xfinity as well. We use YouTube TV and other streaming services so we only needed Internet and not cable. We also bought our own modem and router, Google’s works great!  

Answer 9

We do. my hubby is in IT and he uses tons of data moreso now that he is working from home and he has no complaints. Hope that helps.  

Answer 10

Don’t care. Got stock in all three of th main companies.  

Comments

@woodsy sooo helpful.  

Answer 11

I have wow and I'm happy no issues

Answer 12

We recently left WOW and went back to Xfinity. At least in Arlington Heights we had been experiencing connectivity issues, needing to reset the modem almost daily, and lagging. This was 60MBPS and using it for school online or streaming netflix while maybe on FB on a phone. Xfinity has us at 200 MBPS for like $5 more and we have their free dvr/stream box which is pretty nice.  

Answer 13

Wow is awesome! Have had it for several years and no problems. Great service, no call centers, actual friendly helpful people.  

Comments

@carrero7 of course they have call centers. Otherwise no one would answer the phone. The last time I called I spoke with Jasmin in Costa Rica.  

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@cheng I've never had an issue with them and have had them for roughly 8 years now. I've only had to call them twice in eight years so..  My wife even uses them for her practice, that's how reliable they have been.  

Answer 14

We love it!  

Answer 15

We've had it a while with no issues.  

Answer 16

We have Wow and never had an issue.  

Answer 17

I had Wow for a while, but had reliability problems. Then they raised my rate way higher than Comcast, so I switched back to Xfinity.  

Answer 18

We have had WOW for years. No issues.  

Answer 19

We have had Wow for many years. very pleased

Answer 20

We just switched to Wow cause Xfinity was expensive we always went over on usage and it was not the best speed. Switched to Wow right before this quarantine and so far no issues. no complaints at all.  

Answer 21

No one complaines at our house. I am happy with the price.  

Answer 22

We’ve had them for 12 years. Comcast before that. My husband loathes Comcast and would never go back. Rarely an issue with WOW.  

Answer 23

We have it for internet. It’s been at least 3 years. We love it.  

Answer 24

We are not fond of WOW, but at least they answer their phones at the call center. We have had it for 19 years.  

Answer 25

It has been good service and price.  

Answer 26

Pretty good internet

Answer 27

Yep. We've had them forever.  

Answer 28

It is horrible! I have video of how bad it is

Answer 29

This is wow cable

Answer 30

This has been going on over a year. Corporate told me too bad, you signed a 2-year contract

Comments

@meridional Have them come and replace the Gateway receiver

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Bern there, done that.  

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@matthieu349 replaced . No change

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@meridional hmmm, did you ask them to escalate it? Did you talk with a supervisor?  

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@meridional Had it for one week and cancelled really bad

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@matthieu349 yes, they have been out, numerous times, I called everyday to tech for almost 8 months. Corporate calls during the work day, leaves a message to a number that no one ever answers and then tells the BBB that they attempted to rectify the problem.  

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@meridional Oh man!  

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Show Pam Zeckman or BBB.  

Answer 31

Wow is great. Had it for 2. 5 years and nary a problem. $50 a month

Answer 32

I no longer gave it for tv, but mine worked fine. Now I only have it for internet. @meridional have you showed that video to Wow? Something is truly wrong!  

Answer 33

We have had it now for 1 month with no problems, we got it through Dish when we changed our Cable!  

Answer 34

I work from home in IT Support and find AT&T 50 mbps DSL more than adequate for my needs. I've also optimized my home WiFi network to ensure maximum throughput to all my devices.  

Answer 35

Wow is Ok as Most None are Outstanding and None are a Deal.