+11 votes
by (2.8k points)
Why Is The Bounce Rate So Much Higher On Shopping Than On Search? Is It Worth It?  
Why Is The Bounce Rate So Much Higher On Shopping Than On Search?

8 Answers

+9 votes
by (750 points)
 
Best answer
You trap them on a product detail page instead of a category page. The bounce is way higher. Try to give users options and Easy navigation. Keep your keyword negatives in shopping realy tight to stear on the right keywords
+5 votes
by (3.9k points)
Bounce rate prob not the best metric to use. Look at your SQRs though make sure your traffic is relevant.  
+7 votes
by (7.7k points)
Because you are taking people DIRECTLY to an end product page. So you don't care about bounce rate - they're as deep in your site as you need them to go in order to make a purchase. Seriously, can people just STOP using bounce rate as a permormance metric? It categorically measures very little about actual traffic performance, whereas there are plenty of metrics that very specificially do - eg anything with "Conv. value" in the name.  
by (2.8k points)
@isleana118 thanks man  
by (800 points)
@isleana118 great answer! Spot on.  
+7 votes
by (5.1k points)
I have a shopping campaign and search campaign and they actually perform very similar at the same spend rate. Just started Google customer reviews so that might give shopping an edge.  
+5 votes
by (690 points)
I’m guessing because buying would be an immediate action so whatever people see is either what people are looking for or it isn’t.  
+10 votes
by (1.6k points)
Have you compared the bounce rate for top of funnel shopping traffic and MOF/BOF traffic? When people use long tail search queries the bounce rate is lower than when they clicked through on a generic term. Simply because the product is more relevant. It’s all relative.  
+5 votes
by (670 points)
A high bounce rate is bad , but think out of the box and combine metrics . See the scroll depth, because if someones goes to your page and stay 10 minutes and exit it is 100% for google analytics, see the avg session duration, scroll depth , make a custom attribution model dont see last click, see 20%, 40%, 40% as position model see if it is ok for you. See the products, value per session etc, the user saw and much more, dont analyse a page only by bounce rate wrong. If a user spent time only on one product and exits, it is not bad, you have to remarket him or her again.  
+3 votes
by (1.8k points)
If you have a good conversion rate and roas, I would not make to many changes improving bounce rate. Risking missing out on potential customers.  
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