Question

Sometimes I got news from a Google guy which offered me help on my account. We are a small company that runs a few campaigns. I don't want to spew on them bad things but the last time they wanted to help me by giving me advices, I lost leads for one month. Could it be by purpose?  Or, is it possible that they know something more?  

Answer 1

You can listen to them but be careful. Often they have a goal just to spend more budget.  

Answer 2

I’ve lost clients to Googles recommendations. never. And I mean never. listen to what google has to say. The reps know nothing

Comments

They are very. hungry  

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@allopath I think the word you’re looking for is incompetent

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Similar experience with FB reps. Encouraging me to use Reach objective, go for page Likes, go Worldwide, use FB Leads ads, all sorts of things I know from experience will hoover up the loot.  

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@lavender4/activity" class="qa-user-link">lavender4 @lavender4/activity" class="qa-user-link">lavender4 Money hungry I mean, does it apply here?  

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@allopath yes it works I was just making a joke. They do just want to take your money as well

Answer 3

Do not listen to them, and if you do, do your own research before you implement any of their changes.  

Answer 4

Does anyone know how the Google Ads support team operates?  

Answer 5

They don't care about how much money you MAKE. They care about how much money you SPEND. Keep this in mind as you take their advice :)

Answer 6

Dont listen to them, They only want you to spend more

Answer 7

Some agents do have the knowhow, but I guess you'll have to spend over 1 million USD annual before they spend time on your behalve.  

Answer 8

Same here