+8 votes
by (1.4k points)
Fake clicks on our ads?  
Fake clicks on our ads?

6 Answers

+7 votes
by (840 points)
 
Best answer
Not necesarilly, it could be mistargeted traffic - verify your targeted audiences. Also, turn on the "invalid clicks" metric in Google Ads - you'll know how many clicks on the ads were fake ;)
by (1.4k points)
How does it work?  
by (1.4k points)
(the "invalid metrics" in Google Ads)
by (840 points)
It shows you the % of fake/invalid (eg. mistaken double clicks) that were filtered out by Google. Up to 10% means nothing is wrong as the users sometimes click more than once. More could mean that there's click fraud (i had campaigns that had 50% invalid clicks)
by (840 points)
*invalid clicks metric - that's what i meant in the first comment :P
by (1.4k points)
@duvall6 But where can I see this metric?  
by (840 points)
On the campaign list, you have to turn the metric on in the column section
by (1.4k points)
@duvall6 does Google makes you pay for these invalid clicks tho?  
+5 votes
by (1.7k points)
I wouldn’t say this is 100% click fraud. What’s your click/conversion ratio?. and what is your “normal” click/conversion ratio? A spike in click/conversion can bring into question the possibility of click fraud, but not likely. Click/conversion spikes are usually related to technical issues like poor website rendering or phone system problems. It just depends what your expected “normal” is for PAID traffic. I never compare behavior on paid vs organic traffic, because it truly is apples & oranges. Some of our highest performing sites have super high bounce rates with low time on site, because we show a landing page & tap-to-call button that usually gets tapped within 10-20 seconds. another variable—- low time on site IF the brand has any kind of reputation. No reputation usually means longer site times as people need to see more trust factors on the sites. I only settle on click fraud after exhausting every other possibility. All else fails, you could try ClickCease out. That software is hit & miss as far as improvement for our accounts. Sometimes better. sometimes worse. gotta test though. Certain cities around the country are more prone to click fraud. location also matters. Bottom line. You need to look at every possibility beginning with identifying a consistent conversion rate. If that rate suddenly changes, 90% of the time it’s technical problem. 10% click fraud. 10 second time on site could also be poor ad relevancy. Example if someone searches “power washing”, and you send them to a “pressure washing” landing page. That user identifies the service as “power washing” and needs maximum relevancy to help convert even though the terms are very similar. Lot of variables here. no clear answer without investigating.  
+6 votes
by (1.6k points)
Hi @djakarta Im the founder of Clickcease. com. We are seeing tons of cases like this every day. We can flag all the bouncers (i. e these users who click your ads and stay less than 10 seconds) and then analyze this group of clickers and block them. PM me if you like so I can get more specific.  
by (840 points)
I've used clickcease against click fraud and i highly recommend using it :) very easy to use, it gives you exactly what you need and custo er service is super helpful!  
by (1.6k points)
@duvall6 thank you so much :)
+6 votes
by (1.3k points)
I'm a founder at a click fraud prevention platform () so have seen a lot of this type of activity. My take on what you've posted would be that this *probably* isn't click fraud. It looks more like data I often see when targeting is poor, or a large number of phrase/broad match KWs are being used. Break it down by day & hour if you can, if you see very unnatural peaks and troughs in bounce rate & time on page then it might be worth looking in to it further from a click fraud point of view, but for now I'd say focus on improving the targeting, that should being some better results.  
https://ppcprotect.com
+7 votes
by (770 points)
@djakarta I'm with  We often find session timing to be very off in Google analytics based on how it's calculated, so not sure that data alone is conclusive enough to clarify it as click fraud. However our click forensic team would be glad to take a deep dive into the data with your free of charge to confirm or deny your suspiciousions.  
https://www.clickguard.com/
+2 votes
by (1.1k points)
This is not necessary that these will be fake clicks. it could wrong targeting hence refine the targeting. Most of the time you will find the avg. session and bounce rate is high on paid ads. hence try to major the performance from its conversions rather than the avg. session duration.  
The Google AdWords Group is where you can always find questions, answers, advice, reviews & recommendations from other community members about successful search engine marketing (SEM) ads through Google AdWords.
...