Yes! We got a Nixplay frame for my mom and mother-in-law and both love it. They were Christmas gifts, so I was able to create their accounts and get everything set up on the frame itself so all they had to do was plug it in. (I don't know if you'll be able to do that if you're having to ship to them. ) Set up wasn't terribly tricky, but it did take me a little while to get all the settings just the way I wanted them. But now it's super easy for me to send them pictures using the app on my phone, anyone can send them pictures by emailing them to their special Nixplay email address (this is one of the settings that took a bit for me to set up), and the picture and video quality is great. We have all been very happy with it. If you're not able to set the frame up in advance (and your folks are not super tech familiar), I read many reviews that Nixplay's customer service is awesome and do a great job walking people through set up and troubleshooting.