+9 votes
by (460 points)
Is there any way to recover an incident in history that you inadvertently deleted?  
Is there any way to recover an incident in history that you inadvertently deleted?

6 Answers

+7 votes
by (760 points)
 
Best answer
If you paid the year for monitoring they keep the videos three up to months back! contact RING!  
by (780 points)
@botelho51603 this is not fact. They don’t keep the videos if you’ve deleted them.  
by (760 points)
@fredenburg oh really well that was my understanding! I mean who keeps all those videos on their phone
by (780 points)
@botelho51603 it will go to the cloud but if you delete it’s gone.  
by (760 points)
@fredenburg ‍♀️‍♀️
by (1.5k points)
@fredenburg is this written anywhere or something that they have claimed?  
by (780 points)
I got this information directly from support.  
by (540 points)
@botelho51603 they only keep them 30-60 days, depending on location. It used to be 6 months, until they changed it a year, or 2, ago
+3 votes
by (3.8k points)
Once it’s gone, it’s gone.  
+6 votes
by (3.8k points)
Unless you downloaded and saved to your computer
by (460 points)
@wittol ok thanks
+4 votes
by (1.3k points)
Any chance you shared it with someone. You might be able to go to that share and still be there. Maybe.  
0 votes
by (1.5k points)
Why delete anything? They're stored on ring's servers so aren't taking up any of your storage.  
+6 votes
by (760 points)
I deleted all mine unless I see something suspicious OCD I guess
by (460 points)
@botelho51603 called ring. No recovering once deleted!  
by (1.1k points)
@botelho51603 I don’t understand why anyone would delete videos. What a waste of time. Unless it recorded something embarrassing to you.  
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