Question

How to fix?  Kids threw parts awayHow to fix? Kids threw parts away

Answer 1

Throw kids away.  

Comments

Was checking if it had been said before i commented :)

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@expectorate2 Baral I did the same thing

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@neddra great minds.  

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@neddra you threw the kids away ?  

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@expectorate2 Baral Same

Answer 2

Replace front plate ‍♂️

Answer 3

No fix. It's broke you need a new 1. No cases to change of first cameras.  

Answer 4

Whole new doorbell

Comments

You don't need a new doorbell, just the face plate.  

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@knotts89 ohhhhh makes since now

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@knotts89 That looks like the RDB1 - no replacing of faceplate possible.  

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@spann Yea. you might be right.  

Answer 5

You should have got a second one with it. Bronze or silver

Answer 6

Try to reach out support for that, maybe they can do something to help you.  

Answer 7

If you have the replacement coverage with Ring, they will replace it for Free. If you do not have it, call Ring and see how much the coverage costs vs buying a new one.  

Answer 8

If u join the plus plan, u are entitled for a replacement

Answer 9

Don’t throw it away. Use it somewhere around the house.  

Comments

Yep. Just use it as a camera.  

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I have 4 ring doorbells. Only one is actually positioned to use as a doorbell. The others are just great cameras.  

Answer 10

Order a new cover

Answer 11

Call Ring

Answer 12

Do you pay for a plan? The family plan for 10 a month extends the warranty. You can just call support.  

Answer 13

Call them if you pay $10 or $3 a month, show them the video will it got broken and they’ll replace it.  

Answer 14

There are a few on eBay under $10 being sold for parts that have the face in good shape.  

Answer 15

@carolinecarolingian/activity" class="qa-user-link">carolinecarolingian belt for the kids. @carolinecarolingian/activity" class="qa-user-link">carolinecarolingian nice leather one. or a switch with plenty of leaves.  

Answer 16

Send me the dimensions. I’ll print you a new one. Just pay shipping

Answer 17

If u pay for the service than ring had a warranty

Answer 18

This was common a while back. Contact customer service.  

Answer 19

The button is broken folks. @carolinecarolingian new cover "faceplate" will not fix this. If your'e on the plus plan, call Ring or message them on Facebook IM. They sent me a replacement pro when my button cracked.  

Comments

Beat me to it. Why not just replace it. Ring plus covers this. And you get the newer tech. Some people dont get this. Its baffling

Answer 20

3d printer to the rescue

Comments

Is this it?  
https://www.thingiverse.com/thing:4...52883

Answer 21

Throw the kids away

Comments

This is the only viable solution.  

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@gettogether529 This is the way

Answer 22

Buy new one or see if one for parts on sale on Ebay.  

Answer 23

Does the camera work still? Use it. Love mine but had to replace my front door one after two years. Battery (internal) would not charge. Get a Ring 2 with pop-out battery (I have that on the garage side) and buy an extra battery so one is ready to go when the other gets low (about once every two months or so, depending). eBay has tons of replacement ones for less than retail.  

Answer 24

Costco has Ring 2 doorbell on sale for $99. 99 which includes year of monitoring valued at $100 (do the math). I just purchased one. Our plan expires in May at which time I will cancel and resubscribe.  

Answer 25

Glue a button

Answer 26

Kids did huh! Lol reach out to ring!  

Answer 27

You need a new one:(

Comments

@paintbox8 yeah already ordered

Answer 28

I know a person who did a 3D design of a button which he mounted. I can ask for the 3D file