Question

What the hell!  I'm in total panic mode right now!What the hell! I'm in total panic mode right now! Google just suspended 5 of my client's GMB listings. Did this happen to anyone else. Any suggestions how to fix this?  

Answer 1

Join the crowd! Thousands were hit yesterday.  

Answer 2

Are they real locations or addons for the client to get leads

Answer 3

Fairly easy to get the real locations back but the addons are probably gone. It's been in the post for a while  

Answer 4

If they're real locations, no problem. Easy enough to get them back. If not, you should have known this was coming. Google has been turning the screws on fake listings for months.  

Answer 5

I had this happen to me several months ago. Every single listing I was a manager on, which was about 20 GMB listings, got suspended for unknown reasons. I had to remove myself as a manager and have them still out the request for reinstatement and all were restored.  

Comments

Did you lose the rankings once reinstated?  

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@caesium no. it took a few days. but they came back.  

Answer 6

I am having this problem with a real listing. I was the owner, my clients weren't part of it. Now Google has listed it as "duplicate" and is threatening to delete it, so I've sent a claim (to myself) via my clients' G-Suite email address, but have never received any request for control. I can't find the "non duplicate" listing because it never existed. Any ideas?  

Answer 7

Did you use web20 managed service?. big amount of their managed GMBs got hit yesterday.  

Comments

YEP! 4 of the 5 accounts they are working on for me got suspended? I told them and they said they are working to fix it. Not sure how they can.  

Answer 8

I talked to google. One of my clients which is a HVAC compay, they said I need to remove the address. My other clients they said I need to prove that the businesses are an actual location. They want me to get pictures of the businesses with the logos on the front.