Question

Is there anyone in this group that can help me? I am not able to add a device. I could before but now when I choose the device type or manufacturer it goes to the next screen where there would usually be choices but it is just blank, so I can't go to the next screen. This is the same on every device type or manufacturer I choose. I am going crazy here so any help would be appreciated. Thanks.  

Answer 1

I just talked to Samsung support. After uninstalling and then reinstalling the app I am able to add devices again. I hope this isn't a regular bug.  

Comments

@photosphere478 if you use an android device and this happen again it should be enough clearing the ST app cache.  

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@unrivaled147 I don't know how to do that, but thanks for the advice. I can probably figure it out.