+2 votes
by (400 points)
I am really struggling to get my system up and running again after ive moved, and reset my hub. at this point most of the sensors are back online, but no one of the xiaomi sensors are back online. ive tried to reset them by holding the button in for more than 5 sec, and then pushed the button again. but none of them are reconnected. anyone has any tip ? if i try the cathcall method i cant find any catchall in the logs
I am really struggling to get my system up and running again after ive moved, and reset my hub.

1 Answer

0 votes
by (8.7k points)
Put hub in pairing mode. Hold button on device down until light flashes about 4-5 times then release. After a second or two you should get three quick flashes. That means it connected to hub. Then wait patiently for app to show successful pairing. Might take up to 5 minutes in app to show up. The key is seeing those three quick flashes. If it doesn’t do that try again. Thats the method I use for temp and contact sensors.  
by (400 points)
Thank you for the reply. Will try yo have more patience  
by (8.7k points)
@reside yea, seems devices used to pair up much faster. As of late it seems to take longer to register. Like I said though, the three quick return flashes is the key to knowing it’s found/connected to the hub.  
by (400 points)
@hokkaido hey, its only blinking one time after i release it. Any tip?  
by (8.7k points)
@reside what type of sensor are you using?  
by (400 points)
@hokkaido xiaomi aqara temperature
by (8.7k points)
@reside first try and hold the button in, and let the light flash until it stops. That resets the device. Then Try what I mention above. Otherwise your gonna have to go back to the catchall method. You said you couldn’t find the catchall in the logs. I had same issue, took me a while to find. In windows, when looking for catchall, click edit, then find on this page. Use that to search for the catchall.  
by (400 points)
@hokkaido click edit where?  
by (8.7k points)
@reside across the top of your internet explorers page. When’s it says file, edit.  
by (400 points)
@hokkaido Thank you for the replies. I dont know why, but i changed the batteries and suddenly i could connect them all. bad batteries perhaps ?  
by (8.7k points)
Its possible. They usually last about 18-24 Months. Anything under 2. 7volts, they will start to drop out or start giving crazy temperature readings. Just something to think about. Iv'e done some testing with both the aqara and regular xiaomi temp sensors. The aqara are the square shaped ones, and the regular "Mi" are the round ones. The square "Aqara" are more stable with Smartthings and tend not to loose connection as easily as the round ones. I have been using and testing these in various situations for almost 3 years now.  
by (400 points)
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