+3 votes
by (440 points)
Aeotec help please if you are able? I have an AEOTEC 6 ZWAVE RANGE EXTENDER I used for years with a Wink Hub. I've moved everything over to SmartThings. This is my last device required to keep an outdoor switch online. The Aeotec is flashing red. I pulled the User Guide and held the button to factory reset several times. Mine never goes through the colors described :-/ It simply goes from flashing red to faster flashing red then back to flashing red. Anyone have any ideas? Many thanks!  
Aeotec help please if you are able?

1 Answer

0 votes
by (2.1k points)
 
Best answer
Try a device exclusion from ST and hit the button on the extender. Then try pairing again.  
by (440 points)
Genius! That worked! Thank you.  
by (470 points)
@cyprinoid/activity" class="qa-user-link">cyprinoid . I have to say this because it’s been itching at me. “good Guess, @cyprinoid/activity" class="qa-user-link">cyprinoid ;-)”. Yes I know it’s a wah wah wah . but I couldn’t resist sir.  
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