Question

I have a GE paddle Z-wave in-wall switch that became "unavailable. " I ran the repair utility through IDE but the device remains, "unavailable. " Is there anything else I can do to bring it back online? ST Hub v 2. 0. Thanks.  

Answer 1

Usually a simple reboot will bring my zwave back. If that doesn't work I do a heal, and unplug and remove batteries for 20+ minutes and plug back in and let everything re-find its way to the hub. Those two things have always fixed it for me.  

Answer 2

Is a heal the same thing as the Z-wave repair utility, through SAMSUNG IDE?  

Answer 3

I am guessing the "heal, " is the procedure you outlined. Thanks. I will try it.  

Answer 4

Heal is only for Zigbee. These are ZWave. The ZWave repair is what you want. If you already did that: Cut the power to the switch with the air gap. Wait a few minutes and pop it back on. Then run a repair again.