+5 votes
by (3.7k points)
I’ve installed the device handler and deleted and reads the thermostat but I get nothing. Any ideas?  
I’ve installed the device handler and deleted and reads the thermostat but I get nothing.

3 Answers

+5 votes
by (15.3k points)
What kind of device. Model number matters.  
by (3.7k points)
@anatolia7046 Honeywell T6 Zwave
by (3.7k points)
+2 votes
by (14.6k points)
What is the device handler in the IDE for the device. Did you publish the custom device handler ?  
+1 vote
by (3.7k points)
What’s an IDE?  
by (1.7k points)
@dredger there’s your issue.  
by (3.7k points)
Are you asking about the device number?  
by (15.3k points)
The IDE is the interface you get when you go here.  login there and grab a screenshot of the device page for the thermo (top menu, My Devices > Scroll down to your thermostat and click on it)
https://account.smartthings.com
by (15k points)
It's the place where you would have installed the device handler
by (3.7k points)
@hague yes thanks I’ll get a pic as soon as possible
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