Question

Does anyone know how to re-boot the app ? (Mine has stopped working again).  

Answer 1

Uninstall, restart phone, reinstall?  

Answer 2

You shouldn’t have to do that with an app you’re paying a good amount for monthly. Luckily I’ve never once had an issue with mine

Comments

@laura well I have had it stop working multiple times. However some one at the meeting could fix it.  

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@nuclear67975 sorry you have that issue. For what you pay, you shouldn’t. I refuse to continue to pay for something that does not work like it’s suppose to, but that’s just me  

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@laura i know, but i need the support of WW.  

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All apps will have bugs thats life. I'd say reach out to their support team, if you have any screenshots of error messages those usually help as well.  

Answer 3

Thank you so much!  

Answer 4

I acting stupid this morning. Mine takes forever to open.  

Comments

Mine is because our internet is out. Fine on data. Not a good day for no internet with services being on Zoom.  

Answer 5

Delete it and reinstall

Comments

@beni9765 Re-install ? How?  

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@nuclear67975 go to the apps store on your phone

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@beni9765 thank you

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@nuclear67975 your welcome. I had to do the same

Answer 6

Just uninstall and reinstall and open.  

Answer 7

Do you have to pay for that app

Comments

@subphylum it comes with WW membership

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@truncated159 okay thank you I wasn't sure about it

Answer 8

Turn ur phone off and she be ok when you go back on

Answer 9

Internet will be crazy busy today people Skype Easter

Answer 10

Nope! it didn't work and now i have nothing.