Question

Hey Arlo folks, so I have 3 Pro’s, 2 Q’s, everything working fine except one Pro will not record. You can manually view and listen, you can also see the LED’s trigger at night but it will not record. I have changed batteries, done a reset, yet nothing. Any clues?  

Answer 1

1. Try remove the battery from the non recording camera and then put it back in. I recently also had a Pro camera that was doing the same thing but I didn't get IR LEDs I don't think. If that doesn't work, go into the app and click Settings > Subscription > Manage cameras and make sure all cameras are enabled