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I downloaded the new Arlo app and now my phone says it find the base or cameras?

+4 votes
by (190 points)
I downloaded the new Arlo app and now my phone says it find the base or cameras? Has anyone had this problem? How do I fix it
I downloaded the new Arlo app and now my phone says it find the base or cameras?

4 Answers

+5 votes
by (32.4k points)
 
Best answer
As @disharmony said, someone else had this exact same issue recently and the problem turned out to be that they logged in with a different email address
+4 votes
by (360 points)
I think thats great, that you find the base
+5 votes
by (410 points)
I have had mine almost a year and my app won't find the hub.  
+4 votes
by (3k points)
The new app should function exactly the same as the old app. Please check on the web that you can log in and are not using a different email address etc
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