Question

Deleted camera from app and now having trouble re adding it to the app on my phone  any suggestions?  

Answer 1

Open the camera housing first, press the sync button on the camera for 2 seconds and check if the camera blinks blue. If yes, go ahead and add the camera on your account by pressing add new device.  

Answer 2

What camera? What base? What are the LEDs doing?  

Comments

@terrie Thanksng ultra, base just has a solid blue, the camera has no LED on but camera is working on wife’s phone still. I’m just wanting to add it back to my camera list

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Oh. I assume she is the primary account holder? On her phone, click Settings > Grant Access > [Your name] > and check the box next to the camera > Save

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@terrie Thanksng well all cameras are check marked and I did change it so both can make administrator changes. Making some progress

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Even when you check "Allow Access Rights" at the bottom of that page, the abilities of the secondary account are somewhat limited compared to the primary account

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@terrie Thanksng maybe delete and re invite? Just start fresh

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I would go back into your wife's grant access and uncheck that camera and save. Force close app. Open app. Go back in and check the box again and save. Then open your app to find the camera in your devices list ;)

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@terrie Thanksng nice! It’s back, thanks so much

Answer 3

What type of Phone?  

Comments

@peroxidize Villareal iPhone XS

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@garvey78469 Okay then I am not much help I am running on Android

Answer 4

Nice thanks everyone