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Had my Arlo pros for over a year now.
Had my Arlo pros for over a year now.
+2
votes
asked
Apr 30, 2020
by
borderline5
(
150
points)
Had my Arlo pros for over a year now. One of the cameras has recently lost video and is only alerting me when motion is detected. I have tried numerous times resetting the base and camera, and trying to re-sync. Nothing is working. Any suggestions? Thanks
cameras
motion
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1
Answer
0
votes
answered
Apr 30, 2020
by
terrie
(
32.4k
points)
Do you have a paid plan?
commented
Apr 30, 2020
by
borderline5
(
150
points)
@
terrie
Thanksng I don’t.
commented
Apr 30, 2020
by
borderline5
(
150
points)
@
terrie
Thanksng I didn’t even know there was such a thing
commented
Apr 30, 2020
by
terrie
(
32.4k
points)
Is the camera continuously powered?
commented
Apr 30, 2020
by
borderline5
(
150
points)
Pretty much. When the batteries die I have charged ones that I swap out
commented
Apr 30, 2020
by
terrie
(
32.4k
points)
Are you sure you have an Arlo Pro? It has a single rechargeable battery pack
commented
Apr 30, 2020
by
borderline5
(
150
points)
I guess I don’t then. Lol, my bad Steve. Maybe the first Gen?
commented
Apr 30, 2020
by
terrie
(
32.4k
points)
If removing the camera in the app and re-sync'ing, I'm not sure what else you can do, sorry. If you can find a cheap Arlo Pro or Pro 2 camera, they're 10x better a camera but not really a solution to your problem.
commented
Apr 30, 2020
by
borderline5
(
150
points)
@
terrie
Thanksng thanks alot
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