Question

Thank for accpt me.  i have problem with arlo ultra.Thank for accpt me. i have problem with arlo ultra. Why my arlo motion detection not record video on library?  

Answer 1

Is your subscription plan valid? Is the Ultra camera participating in the plan?  

Comments

@terrie Thanksng no.  

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Ultra and Pro 3 cameras require a monthly subscription to record to your library/cloud

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But there an sd card . and the video should be saved in local storage.  

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It should be, yes

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Have you looked in the local storage and there are no recordings?  

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No. theres no recorded video

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Have you enabled remote access to local storage?  

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You're on your mobile data. For those settings you need to be on the same network as your Smarthub

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Thanks dude. now i see recorded videos on library

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That's normal. Once you click on a video and view it, it will have a thumbnail. But it's a pain in the @#$ to do that to every clip just to see what it contains. But this is all you can do if you don't want to pay monthly