+2 votes
by (280 points)
Hi everyone!  I am new to dynamic ads so I'm hoping you can offer me some insights.Hi everyone! I am new to dynamic ads so I'm hoping you can offer me some insights. I have created a cross sell dynamic ad connected to a product set that has 33 products. I have not activated the ad yet. If I look at the desktop preview inside the ad, only 5 products from the product set are shown. If I send notification to Facebook to preview on device, 10 products from the product set are shown. If I send notification to Facebook desktop newsfeed, only 5 products from the product set are shown. Does this mean the dynamic ad will not show all the products in my product set? According to Facebook customer support the dynamic ad can have up to 25 carousel cards.  
Hi everyone!  I am new to dynamic ads so I'm hoping you can offer me some insights.

1 Answer

0 votes
by (1.4k points)
You’re only seeing a preview. Customers will see the full ad  
by (280 points)
Oh ok, thank you, I guess I should just trust the process then =)
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