+2 votes
by (160 points)
I'm about to lose it. For no reason, my account stopped running Ads on May 4th. When I got my first support ticket, they told me it's because my accountant marked our primary method of payment credit card as a fraud alert since Google changed how they billed us. I fixed that in under 24 hrs and my Ads continued to run for 30 more days. They charge my new card on May 4th, it goes through but I no longer have any Ads showing as running and my account is not showing as suspended in the Preferences area. I have gotten over 5 support tickets and call. chat them daily and still my account is down and they say it's under review. CAN ANYONE HELP ME THROUGH THIS?!  
I'm about to lose it.

1 Answer

+2 votes
by (990 points)
I had the same problem. There is nothing you can do than email and call them over and over. That’s what I did. Like everyday, it still took them a month to have my account up and running. With the circumstances today it might take even longer. Sorry.  
by (160 points)
What I want to do.  
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