+3 votes
by (320 points)
Anybody here encountered this error with a new Merchant account? "Account suspended due to policy violation: Insufficient contact information" Thanks in advance!  
Anybody here encountered this error with a new Merchant account?

3 Answers

+5 votes
by (9.4k points)
 
Best answer
You can reach out to Google. You need to have at least 2 of the 3 on your site from phone number, email, and business address. They have a checklist in merchant center as well of things you must have
+3 votes
by (10.6k points)
Yeah got that recently in one of our accounts - create a returns policy page / terms and conditions and request a review
+3 votes
by (320 points)
Thanks guys!  
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