We had it for years and as our children got older, we dropped it. Our youngest, who is 11, just got her first phone, so we made sure to have the protection on hers. I'll be getting a new phone but will not get it for myself since I never used it. Now our oldest daughter, who is 21, used it so much that she actually out maxed the allowable amounts of replacements. We definitely have the protection for her phone because she's so careless.