So I have a question on debt collectors. The company is called AssetCare LLC. First of all, both the women I talked to were rude as hell & also insanely pushy so it rubbed me the wrong way. Second, the last woman I talked to could see my credit card and said my EXACT available balance. Is that normal? Is that allowed? Third, I have the paper copy of the bill which allows me to set up a payment plan on there. Is it typically safe to do that to keep it off my credit report? Any other input/advice would be greatly appreciated as well! Thank you!