+59 votes
by (1.5k points)
Has anyone bought from zulily? Is it legit?  
Has anyone bought from zulily?

59 Answers

+55 votes
by (3.4k points)
 
Best answer
I ordered March 3- STILL waiting and customer service will not return my emails
by (1.5k points)
@bardo422 what was the expected delivery for you? What did you order?  
by (3.4k points)
@tumbler I ordered two t shirts , a dress and a romper . 3-4 weeks and said if you have waited longer than four weeks for your items , please contact customer service . Which I have multiple times and nobody responds  
by (1.5k points)
@bardo422 did you try calling? I called this morning actually! I got through to someone super nice within 8-10 min.  
by (3.4k points)
@tumbler it literally just came ! I’m so exited ! My daughter ran it inside knowing I’ve been waiting 8+ weeks  
by (1.5k points)
@bardo422 omg! Lol how funny! I sure hope mine doesn’t take that long !  
by (3.4k points)
@tumbler I’ll keep my fingers crossed for you  
by (1.5k points)
@bardo422 thanks! They did tell me that mine wasn’t a drop ship item (meaning it coming internationally) so hopefully that helps!  
+54 votes
by (3.7k points)
I do all the time! Never had any issues. Only negative is you usually can't return things.  
by (1.5k points)
@leftwich98 I found a doll house that will be $130 vs $203 on amazon! Was the shipping estimate accurate for you?  
by (3.7k points)
@tumbler Yes, I've always thought the shipping was pretty accurate. Granted, I've mostly bought smaller easy to ship items.  
+53 votes
by (840 points)
I used to have a zulily addiction- I love shopping on there- always great stuff.  
+53 votes
by (2.8k points)
Yes we have a few times. Longer shipping times and good customer service.  
+53 votes
by (1.4k points)
Been buying from them for like 10 years— They have really awesome customer service when I’ve encountered issues. Be prepared that shipping is rarely immediate. Some things take weeks.  
by (1.5k points)
@noah713 do you find the shipping estimates are accurate? I need for my daughters birthday and it says estimated to ship out 5/28 . Her birthday isn’t until 6/15 so I don’t need it immediately but hoping estimates are somewhat accurate!  
by (1.4k points)
@tumbler I’ve never had them be late before— but I have had a few things end up running out or something and then they message me that they can’t send the item and they give me a full refund plus a store credit. It’s only happened a few times in all the years.  
by (1.5k points)
@noah713 ok thanks!  
by (1.4k points)
@tumbler you’re welcome!  
+41 votes
by (2k points)
Zulily is awesome and definitely legit!  
+32 votes
by (880 points)
I have and love it.  
+40 votes
by (1.8k points)
I have multiple times no problems
+36 votes
by (2.1k points)
Yes it’s great
+47 votes
by (1.8k points)
Returning is a pain and costly on some items which makes it not worth returning in some cases if it doesn’t fit. That’s my only complaint. Otherwise quality products.  
+33 votes
by (880 points)
Awesome company. Awesome customer service. Awesome products!  
+53 votes
by (2.3k points)
I buy from them occasionally. Always happy with what I’ve bought. Never had a problem.  
+52 votes
by (1k points)
Yes always do.  
+40 votes
by (2.4k points)
Yep, totally legit. Just keep in mind it can take a while to ship and that is totally normal.  
+41 votes
by (830 points)
Looove zulily sometimes it takes a little longer than I’d like but everything is legit and great quality
+49 votes
by (1.9k points)
I really like Zulily, my daughter and I use them all the time. Like the others said, the shipping may take awhile.  
+52 votes
by (1.7k points)
Shipping takes forever and you can’t return a lot of items. I’ve bought from there a few times, but stopped because of the return process.  
+44 votes
by (1.7k points)
Yes! We love it! Such great deals and great products❤️
+53 votes
by (1.6k points)
We love them!  
+50 votes
by (2.8k points)
Love Zulily and has great customer service.  
+35 votes
by (3k points)
Yes all the time. Been buying from them for years.  
+34 votes
by (1.9k points)
Yes! Great!  
+54 votes
by (4.7k points)
I love the deals but it does take a while for delivery! And returns are not easy or free-so be sure you want the item . I have zulily shipments show up a lot. more when the kids were smaller and I still picked out their clothes. and Easter dresses were so inexpensive etc.  
+50 votes
by (860 points)
I’ve been mixed. Many of the products are not the quality I was expecting. Then when you return you have to pay for return shipping which makes it almost not worth it for me as u lose ~$8.  
+34 votes
by (1.7k points)
Yes. Shipping can take a while.  
+40 votes
by (1.1k points)
Love Zulily! Even before Covid-19 they took forever to ship though, likely worse now.  
+56 votes
by (2.9k points)
All the time! A bit longer for shipping right now so don’t buy anything you want in the next month I’d say. I’m still waiting on an order i placed a month ago, but some stuff was right away.  
by (1.5k points)
@chaise43644 Adamec ok! I just placed this AM! I hope the shipping estimates are semi accurate! We don’t need immediate but hopefully can get around my daughters birthday in mid- June . Fingers crossed
by (2.9k points)
@tumbler I just pay attention to their shipping estimates. Usually they are accurate. I’ve been ordering from them for at least 5 years with no problems. I have three orders in right now  
by (1.5k points)
@chaise43644 Adamec nice! I’ll trust it then! We have a month till her birthday so it’s okay!  
+54 votes
by (830 points)
I order from there often. Have to check return policies on each it. I placed an order 2 weeks ago and got my stuff pretty fast this time.  
by (1.5k points)
@hardunn4137 good to hear! Was the shipping estimates pretty accurate? Just ordered a dollhouse for my daughters 3rd birthday in mid-June. It says it should ship by 5/28. Fingers crossed!  
by (830 points)
@tumbler I'd say they are. There have been only a few times something didn't come for one reason or another and they refunded my money and gave me $10 credit as well.  
by (1.5k points)
@hardunn4137 nice!  
by (830 points)
@tumbler Hope you have a good experience with them and your daughter loves her dollhouse!  
by (1.5k points)
@hardunn4137 thank you! It’s massive so I hope we can fit it in our playroom  
+30 votes
by (850 points)
I Love Zulily!  
+53 votes
by (1.2k points)
Yes, I love Zulily. Delivery is slow, but I loved everything from shoes, to dresses, leggins and quilts.  
+50 votes
by (3.2k points)
Legit. Sometimes longer shipping but legit.  
+56 votes
by (2.6k points)
Totally legit but take a lonnnnng time to get
+53 votes
by (1.3k points)
Yes but as others have said sometimes you get what you pay for. Some things have been great quality and other stuff has not been so great. I only have bought clothes from there though.  
+41 votes
by (850 points)
Many many things! Love it!  
+37 votes
by (840 points)
I bought a few things - very poor quality‍♀️
+51 votes
by (1.1k points)
I’ve tried a couple things and the sizing is usually off for me
+47 votes
by (1.2k points)
It was either hit or miss. And one item did not deliver for 6 months
+49 votes
by (4.1k points)
Sometimes you have to watch brands on there but they often have name brand items! I’d just advise to google if you don’t know the brand name first. Shipping can be slow but their estimates are usually accurate. They always stand behind what they sell also and have great customer service.  
+40 votes
by (1.4k points)
The only thing I regret buying are boots. Shoes just need to be tried on first.  
+40 votes
by (5.4k points)
Yep, I’ve had no problems!  
+47 votes
by (860 points)
Hit or miss! Last time everything was great! Read reviews, very helpful
+49 votes
by (1.3k points)
I used to buy stung from Zulily but it takes long time to ship. I only buy branded items because I had bad lucks with all other non brand purchases. But that may be just my bad luck.  
+35 votes
by (1.9k points)
Takes too long to get it
+45 votes
by (4.2k points)
Don’t do it . after 3 mos . no product and it was a nightmare to cancel the order
+43 votes
by (3.3k points)
Yes but shipping is slow
+49 votes
by (2.1k points)
Do not. It took about six weeks to get my two blouses, neither of which are worth even half of what I paid for. Ones too small, the other is way too big, and they’re both mediums. Never again.  
+49 votes
by (1.5k points)
Thanks everyone! I took my chances. Only bc most of the poor feedback is regarding clothing! We ordered a KidKraft doll house so hoping we get it in 4-6 weeks. Fingers crossed
+52 votes
by (2.1k points)
I used to order from Zulily a lot. If you’re not in a rush to receive the items then I’d say go for it. Due to Covid they really dropped the ball with shipping, I was supposed to get a refund. 10 days later I’m still waiting. I’d say overall yes, but I won’t order from them again til the pandemic is over.  
+49 votes
by (990 points)
Other then shipping taking a little longer everything I have ordered through them has been great.  
+54 votes
by (2.7k points)
I order from them a lot and from multiple sales at a time some come in a week some come in a month but the i dont ever order anything i need right away. I’ve had very good customer service interactions with them.  
+50 votes
by (960 points)
I have bought a lot of things from them. My advice is to always read the description and material so you know exactly what you are getting. I have had good luck with my purchases.  
+41 votes
by (3.8k points)
Yes I love it!  
+42 votes
by (2.9k points)
Yes. Just don’t be in huge rush to get it
+47 votes
by (1.3k points)
Love it. Takes awhile to get your order. Some items hit or miss depending on brands.  
+46 votes
by (1.3k points)
Love it! Order takes a bit but everything I’ve gotten was worth it
+28 votes
by (830 points)
Takes a while but yes!  
+54 votes
by (1.5k points)
Thanks again ladies! I must have gotten lucky! I got my shipping notice today and it’s expected to arrive Friday! They told me it was a domestic item so that must be why it’s quicker than maybe some of their other items! Now praying it comes on time!  
+25 votes
by (880 points)
Love zulily. A little high on shipping when ordering just one small item, but, other than that they do have some good deals.  
+17 votes
by (520 points)
Sizing seems to run very small! And not always the best quality. ☹
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