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I can pull up one of my cameras on my Echo Show...
I can pull up one of my cameras on my Echo Show but not the others (all connected to the same account).
+3
votes
asked
Mar 4, 2020
by
intangible
(
170
points)
I can pull up one of my cameras on my Echo Show but not the others (all connected to the same account). Any ideas how to fix?
cameras
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2
Answers
+3
votes
answered
Mar 4, 2020
by
pentosan53231
(
22.1k
points)
I know it seems simple, but have you made sure they’re all discovered in the Alexa app?
commented
Mar 4, 2020
by
intangible
(
170
points)
@
pentosan53231
yes they are! I’ve even tried changing their names and grouping.
commented
Mar 4, 2020
by
pentosan53231
(
22.1k
points)
@
intangible
does it recognize them in the app too? I don’t generally use my echo to pull up live views, but I’d believe as long as you say “Alexa, show (name of device)” that it should show any of them.
commented
Mar 4, 2020
by
intangible
(
170
points)
@
pentosan53231
yes they all pull up in the app. I can see the front door and one camera no problem but not the others.
commented
Mar 4, 2020
by
pentosan53231
(
22.1k
points)
@
intangible
very odd, my next best guess would be restart the echo. I’ll try on my show and see if it pulls my others up since I’ve never tried before
commented
Mar 4, 2020
by
pentosan53231
(
22.1k
points)
@
intangible
just verified that mine does pull up any cam I ask it to. I tried 5 different ones and they all worked.
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+1
vote
answered
Mar 4, 2020
by
childish3
(
2.6k
points)
I don’t know if it makes a difference but are all echo and camera under the same account? Ring matters not sure about echo.
commented
Mar 4, 2020
by
intangible
(
170
points)
@
childish3
yes everything is the same and ring is connected through the same amazon account.
commented
Mar 4, 2020
by
childish3
(
2.6k
points)
If that’s the case I’d disable the ring skill and remove those devices from the list and try again.
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