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Has anyone else had the issue of the notifications not appearing on the lock screen (when the phone is asleep)? They show if the phone is awake and I'm holding it. But if it's asleep, and I hear it, I have to wake it, pull down the notification panel, click on the drop down arrow and select View. So whatever set it off is long gone by the time I can see it. I tried everything in the settings and then spent a couple hours on the phone with a Ring rep. They even escalated it and still no resolution. The rep followed up with me via email and I replied that it still doesn't work. But no response. So they are clueless. So I'm hoping someone here knows the secret fix. I have an Android, Samsung Galaxy Note 10+ and my devices are the wireless Spotlight Cams.  
Has anyone else had the issue of the notifications not appearing on the lock screen (when the phone

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