Question

I have a Ring Doorbell 2 and I like it except for one major fault. If the doorbell goes offline for any reason, it does not notify you. I just took out the battery and when I check in on the app it still says it's on battery mode but of course when I try to see the live view it tries to but unsuccessfully activates the doorbell. Shouldn't the app inform you if it's offline?  

Answer 1

If it's off line how's it going to communicate?  

Comments

@lesialesion Easy. When the device gets below a certain power threshold, it can send a notification out. Similar to how smartphone alert us currently when they are going into power saving mode.  

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@gipon1 does it send the notification out by Wi-Fi or built in emergency sim?  

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@lesialesion Saying that it’s possible the device could do that prior to going below its low power threshold. It would be a push notification like a doorbell press or motion detected

Answer 2

I get this.