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I just updated my ring app to version 5.22.2.

+4 votes
by (330 points)
I just updated my ring app to version 5. 22. 2. Since then, any motion events are exactly 40 seconds long and display as a black screen. All snapshots however, still display as normal. Anyone else have this issue?  
I just updated my ring app to version 5.22.2.

2 Answers

0 votes
by (900 points)
I really don't understand why they would not sandbox these updates prior to roll-out. Especially with this many "neighbor's" being impacted by these updates. Just baffles me.  
0 votes
by (330 points)
Just an update for anyone who encounters this issue. I spoke with ring support and they had me do a reset of the camera. This fixed the issue.  
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