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Why Do I Keep Seeing a Black Screen On My Ring?

+3 votes
by (180 points)
Why Do I Keep Seeing a Black Screen On My Ring?  
Why Do I Keep Seeing a Black Screen On My Ring?

2 Answers

+3 votes
by (2.4k points)
 
Best answer
If this is a new install then you may need a Chime Pro extender to extend your WiFi to you camera. Call customer service, they may send you a free one.  
+2 votes
by (620 points)
Have you checked your upload speed? If it’s too slow or it’s fluctuating you’ll get that.  
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