Yes, poor post by me. I'm not sure about now, but when I signed up, they charged you a yearly fee to use it. In addition to that, they have not provided the functionality they promised by the dates they stated. Lastly, while the app works great, it does not seem to work with Google Home Hub or Samsung Smartthings. (It will work with Google Assistant voice, but that is not what I was looking for). To be fair, I don't have any experience with other door openers, but I have not been impressed with Chamberlain.