Question

How often do you hear from Alexa: “Hmm, I’m having trouble understanding you right now”? For me it’s happening too often lately.  

Answer 1

Rarely do I hear that, but my randomly blurts out stuff in a quiet room. Most recently it scared the hell out of me by blurting “a back patio” and that was it. Nothing in the log to say why.  

Answer 2

I had that problem all the time. That’s why I do google. You can say common phrases and it knows what to do.  

Answer 3

It’s a connectivity issue. Usually Internet or DNS but could be your Wi-Fi. I’ve not heard this for years and it shouldn’t be a common occurrence.  

Comments

@variola0 I haven’t been having internet issues with any of my other devices. Hmm.  

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Have you made any changes to your Wifi system? I have a mesh system, and I chanced a setting in it. I had to re-setup all my Alexas. They were all saying that.  

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@ens9525 A Davis no. I have the Eero Pro system, it’s usually one or two specific Echos giving me issues, the dot in our master bedroom and the Ecobee Echo in the living room.  

Answer 4

If you are currently on 2. 4 Wi-Fi and have the capability try changing to 5mhz Wi-Fi. 2. 4 suffers from to much interference including leakage from microwave ovens