Question

What the hell!?  Paying for 600 Mbps CM1000 modem R8000 routerWhat the hell!? Paying for 600 Mbps CM1000 modem R8000 router

Answer 1

Your problem is in the bottom left corner

Answer 2

Try to reset the modem. Ive run into that a lot with myself and customers where I live.  

Comments

@baecher4908 you mean just restart correct?  

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@bcd sorry, yes, restart.  

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@baecher4908 aka turn it off and back on again.  

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For what it's worth, I have CM1000s in 2 houses and have literally never had to restart them.  

Answer 3

Connecting to the router or the modem? Connect in different ways, see what happens. Could be a wireless issue?  

Answer 4

“Up to”

Comments

@pentameter271 yeah I know but it's never been this bad

Answer 5

Not using a device like a baby monitor are you? We found the baby monitor was destroying our wifi. Had to change routers.  

Comments

@sang92 no baby monitor. I wonder if it's something else.  

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@bcd I felt like an idiot. I called our provider explaining that every evening our wifi came to a crawl. It was every evening when we turned on the baby monitor! Haha

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@sang92 bizarre

Answer 6

That doesn’t seem right, BUT consumer internet connections rarely have any guarantee of service even business class connections have a 95 percentile condition meaning 5% the connection might not live up to the expectations. It’s not in violation of an SLA. Lastly, internet-based bandwidth speed tests are unreliable. If you really want to test your bandwidth, use iperf between your network and a server in the cloud or a friend.  

Answer 7

There is definitely an interference issue here. Something is fighting your router or AP. Which ever way you have it configured

Answer 8

Plug a cable into your router and do a speed test and see if it is interference or not

Comments

@king1 I was just getting ready to say the same thing! lol solid advice

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If it is much better then it is, then use a channel scanner to see what’s using what channels near and then work around it  

Answer 9

So to everyone ones point, I have same router and I don’t get more than 600 unless I use a lan switch. With lan switch I get 978, I think these routers are not as capable to push the data. I even had a Linksys ac5400 which is capable of pushing 5400 mbps all together, but I was getting 400 mbps with wired connection. One thing to keep in mind is these routers have high numbers but they are made in 2015 and 2016, when data speeds weren’t even this high. You have to have newest routers manufacturer in 2018 or 2019 to get better speeds.  

Answer 10

Connect to your actual WiFi network, not the roaming “XFINITY” network. The roaming network is heavily bandwidth limited.  

Answer 11

Connect your computer directly to the modem. That will tell you if you are getting the correct speeds from the ISP. If you are getting the correct speeds that way. Check your cable between the modem and the router. You want Cat 5E or Cat 6.  

Answer 12

Do you have something like Bitdefender Box, Cujo, RatTrap, etc.? If so, take that out of line and test again. Also, as mentioned above, plug a cable into a router port and test hardwired. You might need a USB Ethernet adapter if you don't have a device with an ethernet port.  

Comments

@rudimentary I don't have any of that. I am first trying a restart of everything.  

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Mark, my cat had chewed into my cable between modem and router, dropping my speed by 75mbps. Check to make sure no cables are twisted, kinked, or chewed anywhere from the ONT to the router. Just as another thought.  

Answer 13

Those look like COVID adjusted stats.  

Answer 14

Wifi or wired Speedtests are nothing worthwhile on wifi

Comments

@whitelaw you also need to shut down anything using bandwidth to get a true test.  

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WiFi or wireless? Isn't that the same?  

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@concentrate5036 fixed

Answer 15

One item to add to your network regardless of these various good suggestions and outcome is a Fingbox. Really helpful to find bandwidth hogs and other connected devices that might be causing the issue. It just plugs into a spare Ethernet port on your router. It also lets you do a Speedtest from that connected fingbox so you don’t have to cable up your laptop.  

Answer 16

Invest in Enterprise-grade Routing/WiFi solutions and you won’t be sorry. I’m using UniFi.  
https://unifi-network.ui.com/

Comments

@schnozzle I just bought one of these myself also.  

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@verdha what I got at home.  

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@schnozzle just deployed a system like yours, works great

Answer 17

You think you have it bad. Complained to SSE but with no reply  

Comments

Step 1: Locate a dial-up ISP Step 2: Get a 56k modem Step 3: Smile at the much better speedtest That's bloody awful.  

Answer 18

All good here. Try to find a test on your modem/router

Comments

@zebra6 who's your provider

Answer 19

Is it on wifi or Ethernet?  

Answer 20

Mine has sucked lately. I suspect that the infrastructure in my town is not good enough to handle all the people working at home or streaming while they are sheltering. It's typically okay again in the evening.  

Answer 21

There isn't enough information here to identify the core issues. As others have said please describe the testing conditions. Please describe the topology of your connection when this speed test was ran.  

Answer 22

How's the r8000? I just ordered one, although I'll admit I plan of scrapping netgears firmware and installing tomato

Answer 23

I use fast. com it's better than speed test it uses Netflix servers to test with

Answer 24

And virgin don’t even have a 600 mb connection in consume i am on business and the fastest u can get us 500!  

Answer 25

Virgin do not go to 600 on consumer and I doubt ur paying 400 a week for custom speed !  

Answer 26

I had this problem when I had 12/2 but I found my NVR was pulling all my bandwidth. It was a 24/7 upload of 8 1080 feeds.  

Answer 27

Everyone sharing their fiber speeds makes me feel like I'm still on dial up lol.  

Answer 28

Mines all good

Answer 29

Sometime rebooting the router can fix the issue

Answer 30

I rebooted the whole system and I'm back up to 450ish range

Answer 31

Telus Gigabit.  

Answer 32

Use fast. com to test internet speed It's on by Netflix

Answer 33

I have xfinity gigabit. This is what fast. com says right now I also have a CM1000. I have a ubiquiti USG Pro and Unifi NanoHD access points. This is hardwired, I usually get ~600mbit on wifi.  

Answer 34

Double Nat?  

Answer 35

A couple things I overlooked as I kept increasing my internet speed over the years was, I did not also upgrade my ethernet switches too! I found a couple that were limiting speeds to 100 mbs! So those I changed to GigaByte speed ones. Then I realized some of my ethernet cables were rated at Cat 5 or lower! Those lower rated ones can limit speeds. So I upgraded all patch cords to Cat 6 or higher ones.