Question

Brian Beaird I need your help since you are an expert in MyQ or if anyone else could chime in. I got the MyQ garage door opening working with ST. But, I having an issue with the tilt sensor. I'm using the SmartThings multi-purpose sensor 2nd generation and it's not giving me updates on if the garage is actually open or closed. Am I doing something wrong? Should I not use the SmartThings multi-purpose sensor? Is it better to use the EcoLink tilt sensor? Just letting you know, I used the device handler without the tilt sensor when I first programmed everything since I didn't have the tilt sensor up. Then I installed the device handler with the tilt sensor. I don't know if that made a difference or not. Any help would be appreciated. Thank you

Answer 1

The sensor has to be positioned in a certain way

Comments

@verdha Does the contact sensor need to be installed also next to the multi sensor?  

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@neutralism I don't believe so. But it does allow it to stick to the door by the magnet instead of taping it to the door.  

Answer 2

Oops, here are some pics

Comments

@neutralism if you snap the other side to it, it will stick to the door without tape. Rotate your sensor with the flat to the right. See what happens?  

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@verdha okay, I tried it and at first it didn't work but now it says it's closed after I open and then close the garage. It seems like there is a delay of 2-4 minutes before lets me know that the garage is closed. Does this happen to you or do you notice it immediately after closes?  

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@neutralism I notice it right away. Do you have a repeater close by?  

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It's not working. boo. it's been closed for over 30 minutes and it's still showing open.  

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@verdha no repeater nearby except for something down in the basement. But the hub is only 15 feet away. It's a attached garage

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@neutralism ok. You should be good. Move the sensor so it's on the flat part of the door instead. Try that. Mine has worked flawless for a while now.  

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@neutralism it won't work like that. It only reports closed when it is straight up and down.  

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@doze10 ok. I'll try it tomorrow.  

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@verdha I'll try that. I just saw some other people use the Eco link garage tilt sensor on a 45 degree angle

Answer 3

The sensor has to be mounted flat against the door panel. Not on an angle brace

Comments

@onerous correct. Put it right on the door itself.  

Answer 4

My multipurpose sensor worked flawlessly for several months and then started acting up. After a couple of false alarms that I left home with my garage door open, i replaced my multipurpose sensor with a wired one. I use the konnected. io product to get it tied back into SmartThings.  

Answer 5

Does the tilt sensor ever report open? Do you have it setup as a tilt sensor vs a contact sensor?  

Comments

@lim10 yes, I did as a tilt sensor

Answer 6

If you use ifttt you can use the tilt sensor from the myq. Saves a sensor! Mine works flawlessly!  

Comments

@maytime I might try this if this doesn't work. Thank you for your advice

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@maytime I’m just starting with myq and ST hub. Can you point me to info to start from the beginning?  

Answer 7

The one thing I just noticed was the MyQ lite is not on the garage door opener, only on the tilt sensor device. Is that my issue?  

Answer 8

Put the sensor flat on the door instead of the angle brace. Recalibrate and it will work.  

Comments

@mattson ok, can you explain about recalibration the sensor? Thank you

Answer 9

Get it flat against the door rather than angled.  

Comments

@scarlettscarp will do. Thank you

Answer 10

IT WORKs! Thank you everybody for your suggestions and comments.  

Comments

@neutralism what did you end up doing

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@verdha two things I did. I put the multi sensor in a vertical position instead of the 45 degree angle. The reason why I did at a 45 degree angle was because somebody was using a ecolink tilt sensor and they had it at a 45 degree angle. That's what I thought I had to do with this one so quickly trigger. For some odd reason I had to MyQ lite smart apps. I just deleted one of them. But I don't think that was the issue.  

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Glad you got it working! Great to have so many helpful people around here.  

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Yes, the people in ST community are very nice and helpful.