+5 votes
by (240 points)
Ok I bought the arlo pro 3 bundle with 4 cameras at bestbuy afew weeks ago. They have been great but I noticed a problem today. My “driveway cam” is not sending movement notifications, the other 3 are. It’s also not recording movement. Any advice m, or tips to fix this?  
Ok I bought the arlo pro 3 bundle with 4 cameras at bestbuy afew weeks ago.

4 Answers

0 votes
by (200 points)
Welcome to the randomness which is Arlo
0 votes
by (350 points)
Change the angle of camera where you have the motion go across the camera, not going right towards it
0 votes
by (760 points)
Like @bookbinding said. For the most part very solid solution but don't try to wonder why issues come up. Just reboot, hit and start over. Repeat as necessary.  
0 votes
by (550 points)
Has it never worked? I had one that had a faulty movement sensor. Audio worked though. Only took four months under warranty to them to replace it. Sounds like yours is back to the store if only three weeks.  
by (240 points)
@boneyard yes it has always worked until recently, it’s really a bummer because the driveway cam is the only camera on the entry/exit
by (240 points)
@boneyard I took it down to charge and put it back up, I don’t think it’s worked since
by (550 points)
@basilius have you swapped with another camera to check the camera is the problem and not the distance from camera to router? I still would return the camera to the store if faulty as three weeks is nothing, just say you only just connected up  
by (240 points)
@boneyard yep, I tried that. Hell my tree can is Probaly 3 times the distance away and still connects good
by (550 points)
Then just return it to the store. Guess you might have to return while package, but believe me when I say you want to avoid the useless Arlo support.  
by (240 points)
@boneyard  ok
by (240 points)
@boneyard I got it figured out, had to pull the battery out and put back in
by (550 points)
Hmm had one like that too. Best put that camera on power so that battery is redundant, but still must be inside camera though.  
The SmartThings Group is where you can always find questions, answers, advice, reviews & recommendations from other community members about home automation with the Samsung SmartThings hub.
...