+4 votes
by (240 points)
Is anyone else having problems with ST’s today? We have power cycled, removed batteries in the hub, changed batteries in sensors. We have the monitor on disarmed however we keep getting alarms on our doors and motion sensors. Started today. Any suggestions?  
Is anyone else having problems with ST’s today?

4 Answers

0 votes
by (14.6k points)
 
Best answer
Yes there is an issue with STHM.  https://status.smartthings.com
0 votes
by (8.7k points)
No issues here, however I learned a long time ago not to use motion sensors to trigger SHM. Just use door and window contact sensors. Much more reliable. Motion sensors are just to confirm someone is in your home. Let’s face it, to gain entry you either need to open a window or door first. I spent numerous amounts of time chasing alarms using motion sensors. I’ve tried all different make/models. None of them are 100% perfect. Door and window contact sensors are much more reliable.  
0 votes
by (230 points)
Got this text today. [SmartThings status] Identified: Issues with SmartThings Home Monitor  http://stspg.io/b6mjwjjfysky
0 votes
by (240 points)
@lixivium3 and @couthie83. Thanks! That is exactly what we are experiencing. The monitor was listed two times. I appreciate the help.  
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