+4 votes
by (330 points)
One of my cameras (original Arlo) is not recognized. I've reset the base station, updated it, removed the camera batteries and reinstalled, etc. I get the blinking blue light on the camera but its not recognized (blue light doesn't stop blinking). Any suggestions? Thank you.  
One of my cameras (original Arlo) is not recognized.

4 Answers

+4 votes
by (32.4k points)
Turn off base. Reset Wi-Fi router. Restart base station. Wait for 3 green lights on base. Hit sync on base and on camera
+1 vote
by (2.1k points)
Blue light doesn't stop blinking? Put the camera right behind the base station and do a power cycle on the base station (unplug/replug) while the camera is blinking
+3 votes
by (1k points)
Try removing the battery from camera and then plug in charging cord . Press sink on base station and then on camera, it should load. Install battery and let it charge to 100%.  
+4 votes
by (330 points)
Putting the camera by the base station and resetting the station did the trick. Thank you for the help.!  
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