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Hello I have basic 3 camera system having issue...
Hello I have basic 3 camera system having issue with two of the cameras one goes off every two minutes the other won’t record nothing any advise?
+4
votes
asked
Apr 22, 2020
by
jamille9
(
250
points)
Hello I have basic 3 camera system having issue with two of the cameras one goes off every two minutes the other won’t record nothing any advise? Thanks
cameras
system
record
camera
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3
Answers
+3
votes
answered
Apr 22, 2020
by
outgroup
(
5.3k
points)
Best answer
I would do the following: Reboot base station then reboot cameras. If not fixed then verify settings in arlo app for camera/motion setting settings. Then maybe try remove/readd the camera.
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+4
votes
answered
Apr 22, 2020
by
terrie
(
32.4k
points)
Have you adjusted the motion sensitivity for the camera that goes off too frequently? For the camera that doesn't trigger at all, is that never at all even if you wave your hand a few inches in front of it?
commented
Apr 22, 2020
by
jamille9
(
250
points)
@
terrie
Thanksng yes I adjusted to zero and still goes off and the other one I wave my hand in front and nothing
commented
Apr 22, 2020
by
terrie
(
32.4k
points)
@
jamille9
the one triggering all the time, does it have audio detection enabled? Can you remove the battery from the non detecting one and then put the battery back in?
commented
Apr 22, 2020
by
jamille9
(
250
points)
@
terrie
Thanksng ok cool I’m going try it and see I get back to you thank you no sound on cameras
commented
Apr 22, 2020
by
outgroup
(
5.3k
points)
@
jamille9
if unable to get it fixed arlo via phone can maybe help - 1 (408) 638-3750
commented
Apr 22, 2020
by
jamille9
(
250
points)
@
outgroup
ok thanks
commented
Apr 22, 2020
by
outgroup
(
5.3k
points)
@
jamille9
Maybe an online video might help as well. .
https://www.google.com/search?clien...en-us
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+2
votes
answered
Apr 22, 2020
by
kiva51
(
1.7k
points)
One of my cameras did that yesterday, I had to delete it from the base and resync it.
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