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Purchased an arlo ultra today.
Purchased an arlo ultra today.
+4
votes
asked
Apr 25, 2020
by
defaulter7869
(
180
points)
Purchased an arlo ultra today. I've download the app, got the smart hub connected and updated but I cannot get the cameras to pair at all. Any tips or ideas?
cameras
ultra
smart
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3
Answers
0
votes
answered
Apr 25, 2020
by
gypsy
(
780
points)
How far are they from your wifi
commented
Apr 25, 2020
by
defaulter7869
(
180
points)
Other side of the room
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+4
votes
answered
Apr 25, 2020
by
terrie
(
32.4k
points)
Is the blue LED in the front of the camera slowly flashing while you try to add it in your app? Have you already added the SmartHub to the app first?
commented
Apr 25, 2020
by
defaulter7869
(
180
points)
Only if I press the sync button on the camera itself
commented
Apr 25, 2020
by
terrie
(
32.4k
points)
@
defaulter7869
ok. So having added the SmartHub to your app already, press the sync button on the camera and get the blue LED flashing slowly. Go to the app and click Add Device and select the Ultra camera. Follow instructions to sync. Repeat for other cameras
commented
Apr 25, 2020
by
defaulter7869
(
180
points)
Got them working, thank you so much
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0
votes
answered
Apr 25, 2020
by
best2
(
4.5k
points)
Be sure to connect the cameras to the base before install.
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