+4 votes
by (190 points)
Just picked up the Arlo Pro 2 cameras and have had the system up and running for about a week now. I noticed one of my cameras all of the sudden stopped recording 2 days ago - the other 3 cameras are fine and continue to record. I can still see the live mode of the camera in question (from the phone app or web) but curious why it just stopped recording activity/movement. It faces a street so it was picking up cars driving by etc. up until a couple of days ago. I haven't tried to reboot the system or base yet - but is this a common issue?  
Just picked up the Arlo Pro 2 cameras and have had the system up and running for about a week now.

3 Answers

+2 votes
by (2.2k points)
Usually it means that the camera isn't talking to the base. maybe need to reposition the base more central, and then reboot.  
by (190 points)
Seemed to do the trick (reboot)it’s recording again - thanks
+2 votes
by (200 points)
I had that problem. All it took for me was taking the battery out for about 30 seconds and then put it back in. Problem solved.  
+2 votes
by (220 points)
Sadly this often recurs, and the standard answer is to replace the camera battery and/or reboot the system. This is unfortunately a problem when you're thousands of miles away and/or the camera is mounted 10-15 ft off the ground. :-(
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