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I just purchased an eero Mesh WiFi Router and it does not recognize the Arlo System Base.

+5 votes
by (390 points)
I just purchased an eero Mesh WiFi Router and it does not recognize the Arlo System Base. The center light on the base does not come on. I have reset the base a couple of time but this did not help. The Arlo is plugged into a NetGear Switch connected to the eero router. Other things plugged into the switch do work properly. Any ideas?  
I just purchased an eero Mesh WiFi Router and it does not recognize the Arlo System Base.

2 Answers

0 votes
by (1.2k points)
Are you able to connect directly to eero to get it up and running then move it to switch?  
0 votes
by (150 points)
I had to directly connect mine, then it worked fine
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