Question

I have arlo pro system with 2 cameras. We have been having terrible battery issues. We use the camera in a kids room (very little traffic all day plus we set time for alerts/recording to be around bed time through early morning to try to help. Mostly records 2 maybe 3 times at night if there is movement in bed) and we went from about a month battery life down to literally a day or 2. So basically we have one camera on the charger at all times and one in the room and swap it every day or 2. Nothing like what was described when we were looking at systems at best buy. Also we have about a 5 second delay on the feed. Is this normal for others? Got the extended warranty when we purchased but really trying to decide if its worth the hassle or if we should move onto a different system.  

Answer 1

I've had the same issues with my camera. I've either to making sure to shut off cameras using smartthings automation to conserve battery use or getting a plug in. I had an outdoor camera that I would kill if I forgot to turn off when I mowed the yard.  

Answer 2

I would move to a plugin camera for inside. Arlo Q is an awesome choice. Excellent indoor camera. My Arlo Pros are outside and unless it activates more than 4 times a day I can go 2 months on a charge. My Arlo Pro 2 batteries seem to last forever and my Ultra I’ve had to charge once since they came out.  

Comments

@gratt I've had a lot of luck with TP Link Kasa Cam for interior use. On sale they are about $65 a piece. I recognize this isn't a single app solution but it hasn't bothered me so far.  

Answer 3

The 5 sec delay is normal. You should check the alert sensitivity.  

Answer 4

Also, check the rule that you have set in the modes for recording, the sensitivity etc

Answer 5

Check which clarity it is set to- the higher the quality more battery used. If you set night vision and lower video quality and make sure brightness is 50% or less you will gain battery life. I have system lasting month plus recording 10 + daily. Note: The batteries in the kit are shorter life than the ones for purchase separately. Also the delay of receiving feed is to do with your wifi and router not the arlo. If you can pair the arlo cameras and the arlo box directly to your router instead of the router sending out an umbrella of signal that then has to connect via the router the arlo box and your arlo camera then send it to your phone/tablet. Note that not all routers/modems have option to custom pair devices. The other factor to consider is that Australia’s internet is not as fast and reliable as other nations (where advertising was created). Every location, every supplier every time of day that the arlo system is setup at will have impact on the quality and speed of your video feed. Plus the wifi internet speed package you pay for may be recommended for less users than you have connected (eg 4 users recommended but when you add up arlos, phones, tvs, tablets, printer etc you exceed that). This affects the speed and quality too. I suggest reviewing all settings and consider your internet supply and equipment as if issue is with wifi/internet it will not matter which product used. Good luck

Answer 6

I just joined this group because our battery on both Arlo 2 cameras just started draining quickly. We ordered new batteries, charged them, and the same thing happened. We have no idea what is going on